All Systems Operational
Uptime over the past 90 days. View historical uptime.
Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
99.85 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
99.87 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
99.87 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Employment Hero & Swag app May 11, 2024 22:00 - May 12, 2024 01:00 AEST
As part of our continued commitment to improving the security of our platform, our engineers will be performing maintenance on Saturday May 11th, 10:00pm to 1:00am AEST.

Customers will be unable to login to or use the following services for the duration of the maintenance:

- Employment Hero
- Swag app

Thank you.
Posted on Apr 30, 2024 - 10:17 AEST
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024
SMS two factor authentication, delayed delivery due to vendor.
Resolved - We can confirm that the vendor issue causing delays with SMS 2FA code delivery has been resolved.

Thank you for your patience.
Apr 30, 21:09 AEST
Update - We are continuing to monitor for any further issues.
Apr 30, 20:56 AEST
Monitoring - SMS 2FA code delivery is no longer experiencing intermittent delays and is performing as expected.

Our engineers are continuing to monitor.
Apr 30, 20:56 AEST
Identified - We are currently experiencing intermittent delayed delivery of SMS two factor authentication codes due to a vendor issue.

Customers may experience delays in receiving their 2FA code for the following products:

- HR
- Payroll
- Swag

Thank you for your patience.
Apr 30, 20:50 AEST
Apr 29, 2024
SMS two factor authentication, delayed delivery due to vendor.
Resolved - We can confirm that the vendor issue causing delays with SMS 2FA code delivery has been resolved.

Thank you for your patience.
Apr 29, 16:26 AEST
Monitoring - SMS 2FA code delivery is no longer experiencing intermittent delays and is performing as expected.

Our engineers are continuing to monitor.
Apr 29, 14:15 AEST
Identified - We are currently experiencing intermittent delayed delivery of SMS two factor authentication codes due to a vendor issue.

Customers may experience delays in receiving their 2FA code for the following products:

- HR
- Payroll
- Swag

Thank you for your patience.
Apr 29, 11:48 AEST
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

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