All Systems Operational
Uptime over the past 90 days. View historical uptime.
Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
100.0 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
100.0 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - SmartMatch, ATS & Chatbot. Nov 23, 2024 22:00-23:00 AEDT
Our engineers will be performing maintenance on our SmartMatch, ATS & chatbot services on Saturday, November 23rd, 10:00pm to 11:00pm AEDT.

These services will be unavailable for the duration of the maintenance.

The rest of our platforms will be unaffected.

Thank you.
Posted on Nov 12, 2024 - 21:30 AEDT
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Swag - Some customers unable to login
Resolved - Our monitoring has confirmed this incident has been resolved.

Thank you.
Nov 19, 18:22 AEDT
Monitoring - This incident has been mitigated and our engineers are continuing to monitor.
Nov 19, 13:30 AEDT
Update - Our engineers have identified the issue and are deploying a fix.

We will provide an update once this has been deployed.
Nov 19, 12:33 AEDT
Update - Our engineers are continuing their investigation into this issue.
Nov 19, 12:09 AEDT
Investigating - Our engineers are currently investigating an issue preventing some customers from logging into Swag app.

Note that this is only impacting fresh sessions, existing sessions are working as intended.

Thank you for your patience
Nov 19, 11:07 AEDT
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
HR - Some customers may receive an error when accessing the HR platform.
Resolved - Our engineers have resolved this issue.

Thank you.
Nov 8, 09:47 AEDT
Investigating - Our engineers are aware of reports of a small number of customers receiving an error when accessing the HR platform.

Whilst we address the issue, impacted customers may access the platform using an alternate internet connection (for example their mobile hotspot)

Thank you for your patience.
Nov 7, 15:33 AEDT
Nov 7, 2024
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