Minor Service Outage

Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
99.98 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Partial Outage
Login Operational
Create Pay Run Partial Outage
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
99.96 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
99.96 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 19, 2025

No incidents reported today.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Resolved - Our engineers have resolved this issue and all new 2FA code requests are processing as expected.

We apologise for the inconvenience.

Oct 15, 18:47 AEDT
Update - Our engineers are continuing to investigate this issue as a priority.
Oct 15, 18:14 AEDT
Investigating - We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our HR platform, due to an issue with a downstream provider.

Thank you for your patience.

Oct 15, 15:49 AEDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.