Users are unable to access expense claims and management

Incident Report for EmploymentHero

Resolved

The issue affecting users accessing expense claims and expense management has been resolved. If you are still experiencing problems, please contact our support team
Posted Oct 13, 2026 - 18:50 AEDT

Monitoring

A fix has been deployed for the issue affecting users accessing expense claims and expense management. We are monitoring the situation to confirm full resolution and will update this page shortly.
Posted Oct 13, 2026 - 18:32 AEDT

Identified

We have identified the cause of the issue affecting users accessing expense claims and expense management. Our team is working on a fix and we will update this page as we make progress.
Posted Oct 13, 2026 - 18:30 AEDT

Investigating

We are aware of an issue with users accessing expense claims and expense management. We are investigating this issue.
Posted Oct 13, 2026 - 17:25 AEDT
This incident affected: HR Software.