All Systems Operational

Employment Hero Website Operational
HR Software Operational
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Time & Attendance Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Time & Attendance Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 8, 2026

No incidents reported today.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Resolved - The issue affecting Management Notes has been resolved. We apologise for the disruption and thank you for your patience. If you are still experiencing problems, please contact our support team.
Nov 3, 12:48 AEDT
Investigating - We are investigating an issue affecting Management Notes. Some customers may be unable to create and save Management Notes and receive an error "Create Management notes failed!". We will provide an update as soon as we have more information.
Nov 3, 10:40 AEDT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Resolved - This incident has been resolved
Oct 27, 18:21 AEDT
Monitoring - A fix has been implemented and we are currently monitoring the situation. We apologise for any inconvenience caused.
Oct 27, 17:14 AEDT
Identified - The issue has been identified and a fix is underway
Oct 27, 16:53 AEDT
Investigating - We are currently investigating an issue where the HR platform is non responsive and returning multiple errors
Oct 27, 16:09 AEDT
Resolved - This incident has been resolved
Oct 27, 18:21 AEDT
Monitoring - The expense management product has been restored, we will continue to monitor the issue.
Oct 27, 18:20 AEDT
Identified - We have identified the cause of the issue affecting expense management. Our team is working on a fix and we will update this page as we make progress.
Oct 27, 18:16 AEDT
Investigating - We are aware of an issue affecting the expense management and are currently investigating. We will provide an update as soon as we have more information.
Oct 27, 18:00 AEDT

Oct 26, 2026

Resolved - The issue affecting users accessing employee files via the HR platform has been resolved. If you are still experiencing problems, please contact our support team.
Oct 26, 15:24 AEDT
Investigating - Our Product Team is aware of an issue affecting a small group of users, who may be unable to access employee files in the HR platform. They are investigating as a priority.

We’ll share an update as soon as we have more information, or once this is resolved. If you have any questions in the meantime, please reach out to our team.

Oct 26, 10:41 AEDT

Oct 25, 2026

No incidents reported.