Work Shifts not appearing in the APP
Investigating - We're currently working to fix an issue where some shifts may not be appearing in the app. Thank you for your patience, we’ll have things back to normal soon
Jun 23, 2025 - 17:09 AEST
Uptime over the past 90 days. View historical uptime.
Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
99.96 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
99.9 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
99.9 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 23, 2025
PY Platform Degraded Performance
Resolved - This incident has been resolved.
Jun 23, 17:11 AEST
Update - The intermittent performance degradation, which affected pay run screen loading, has been mitigated. All services are operating normally.
Jun 17, 09:30 AEST
Identified - We are experiencing slowness but have seen things improve
Jun 16, 12:00 AEST
Investigating - The payroll platform is currently experiencing degraded performance.

Our engineers are investigating urgently.

Thank you for your patience.
Jun 16, 11:35 AEST
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
HR Platform Degraded performance (Sync errors)
Resolved - This incident has been resolved.
Jun 20, 13:11 AEST
Investigating - We’re aware of an incident currently impacting the HR platform.

Some users are experiencing the following errors:
403 sync errors in employee files
"Not authorised" messages when attempting to access rosters

We are urgently investigating.
Jun 20, 09:48 AEST
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Jun 16, 2025
EH Website Accessibility Issues Due to Cloudflare Outage
Resolved - This incident has been resolved.
Jun 16, 11:29 AEST
Monitoring - Cloudflare has now resolved the issue on their end, and our website is back online.

We’ll continue to monitor things closely for the time being to ensure everything remains stable. Thanks so much for your patience while this was being worked through!
Jun 13, 06:21 AEST
Investigating - We’re currently experiencing an outage impacting access to our website, due to a broader issue with Cloudflare - a third-party provider that supports our infrastructure.

This may prevent you from accessing certain pages or features on our site. We're closely monitoring the situation and will provide updates as more information becomes available.

Thank you for your patience and understanding - we’ll keep you updated here.
Jun 13, 05:24 AEST
Jun 15, 2025

No incidents reported.

Jun 14, 2025
Intermittent issues with Payroll Services
Resolved - This incident has been resolved.
Jun 14, 01:27 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 18:33 AEST
Jun 13, 2025
Jun 12, 2025
Intermittent issues with Payroll Services
Resolved - This incident has been resolved.
Jun 12, 23:53 AEST
Update - We are continuing to monitor for any further issues.
Jun 12, 23:52 AEST
Monitoring - This incident has been resolved
Jun 12, 14:09 AEST
Investigating - We've addressed an incident that was impacting some users' access to pay run screens. Services are recovering, and we're continuing to monitor.
Jun 12, 13:35 AEST
Jun 11, 2025
EH Website Service Disruption including careers page
Resolved - This incident has been resolved.
Jun 11, 09:58 AEST
Update - We are continuing to investigate this issue.
Jun 11, 09:41 AEST
Investigating - We are currently investigating this issue
Jun 11, 09:39 AEST
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

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