Minor Service Outage

Uptime over the past 90 days. View historical uptime.
Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
99.25 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Partial Outage
Login Operational
Create Pay Run Partial Outage
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
100.0 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Intermittent issues with Payrun performance.
Resolved - This incident has been resolved.
Jul 10, 17:10 AEST
Monitoring - The database issues causing these problems appear to be resolved. We are now in a monitoring phase.
Jul 9, 15:51 AEST
Investigating - We are currently investigating an intermittent issue within payruns. At the moment, creating, deleting or modifying pay runs can fail.

An update will follow shortly.
Jul 9, 15:43 AEST
Jul 9, 2025
Certifications Upload Error
Resolved - The certifications incident is now back to normal and is fully operational.
Jul 9, 13:32 AEST
Identified - We have identified an issue with uploading of Certifications in the HR platform. We are aware of this issue and are working on a fix.
Jul 7, 10:15 AEST
Jul 8, 2025

No incidents reported.

Jul 7, 2025
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Planned Outage
Resolved - Our systems are now operating as expected after the unscheduled maintenance. We thank you for your patience and understanding.
Jul 3, 21:38 AEST
Identified - Unfortunately we will need to undertake a small period of unscheduled maintenance at 9pm AEST/12pm GMT+1 affecting our Jobs Board and Applicant Tracking system products (including our Mobile career Pillar and Jobs App). We anticipate this will take no longer than ten minutes and apologise for any inconvenience.
Jul 3, 19:10 AEST
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

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