Minor Service Outage

Uptime over the past 90 days. View historical uptime.
Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
99.99 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Partial Outage
Login Operational
Create Pay Run Partial Outage
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
99.95 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
99.95 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Employment Hero HR and EH Work Mar 29, 2025 22:00-23:00 AEDT

Our engineers will be performing planned maintenance on our HR and EH Work app services on Saturday, March 29th, 22:00 to 23:00 AEDT.

These services will be unavailable for the duration of the maintenance.

The rest of our platforms will be unaffected.

Thank you.
Posted on Mar 05, 2025 - 17:14 AEDT
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
PY Platform Degraded Performance
Resolved - This incident has been resolved.

Thankyou for your patience whilst we investigated
Mar 20, 06:33 AEDT
Update - We are continuing to investigate this issue.
Mar 20, 03:40 AEDT
Investigating - You may experience delays to background tasks which include creating and finalising pay runs, generating report packs, and clocking in or out.

Our engineers are investigating urgently.

Thank you for your patience.
Mar 20, 03:39 AEDT
Mar 19, 2025

No incidents reported.

Mar 18, 2025
Payroll - Platform Slowness
Resolved - This issue has been resolved.

We apologise for any inconvenience caused.
Mar 18, 15:05 AEDT
Identified - Our engineers report that we are experiencing another spike of performance degradation.

Investigations are ongoing, thank you for your continued patience.
Mar 18, 14:16 AEDT
Monitoring - Payroll platform performance has been restored.

Our engineers are continuing to monitor.
Mar 18, 13:35 AEDT
Investigating - The payroll platform is currently experiencing degraded performance.

Our engineers are investigating urgently.

Thank you for your patience.
Mar 18, 13:20 AEDT
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025
Scheduled Maintenance - Employment Hero HR and EH Work
Completed - The scheduled maintenance has been completed.
Mar 15, 23:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 22:00 AEDT
Scheduled - Our engineers will be performing planned maintenance on our HR and EH Work app services on Saturday, March 15th, 22:00 to 23:00 AEDT.

These services will be unavailable for the duration of the maintenance.

The rest of our platforms will be unaffected.

Thank you.
Mar 5, 17:11 AEDT
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