Resolved -
This incident has been resolved.
Jul 21, 11:51 AEST
Update -
We are continuing to work on a fix for this issue.
Jul 21, 11:10 AEST
Identified -
The businesses impacted are those where a leave category has been deleted but is still being referenced within a pay run (for example, where a leave request has been applied using that deleted leave category).
As a temporary workaround, restoring the deleted leave category will allow the pay run to load successfully.
Jul 21, 11:08 AEST
Investigating -
We are aware of instances where employee data is not loading in the pay run and are looking into this as a matter of priority.
Jul 21, 09:48 AEST