This incident has been resolved.
Feb 19, 15:53 UTC
We are observing our Payroll platform in the UK returning to normal performance levels. We continue to monitor the platform to ensure it remains stable.
Feb 19, 15:29 UTC
We have determined the root cause and we are beginning to observe improvements to system performance. Some customers may now be able to utilise the platform with degraded performance. Our engineers continue to actively monitor the situation and we will issue another update shortly.
Feb 19, 15:14 UTC
We are aware of a partial outage of our Payroll platform affecting UK-based customers. Our engineers are actively investigating to return to normal service as soon as possible. We will provide further updates shortly.
Feb 19, 14:56 UTC