All Systems Operational
Uptime over the past 90 days. View historical uptime.
Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
100.0 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
100.0 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Employment Hero HR and Swag Dec 14, 2024 23:00 - Dec 15, 2024 00:10 AEDT
Our engineers will be performing maintenance on our HR and Swag services on Saturday, December 14th, 11:00pm to 12:10am AEDT.

These services will be unavailable for the duration of the maintenance.

The rest of our platforms will be unaffected.

Thank you.
Posted on Nov 29, 2024 - 11:46 AEDT
Past Incidents
Dec 13, 2024

No incidents reported today.

Dec 12, 2024
EH AI services currently unavailable.
Resolved - This issue has been resolved.

Thank you for your patience.
Dec 12, 14:54 AEDT
Identified - The following services are currently unavailable:

- HeroAI
- SmartMatch searches
- AI widgets (shoutout, AI candidate summary etc)

Our engineers are investigating the issue.

Thank you.
Dec 12, 13:14 AEDT
Dec 11, 2024

No incidents reported.

Dec 10, 2024
Feature not working - HR Reports
Resolved - This incident has been resolved.
Dec 10, 09:01 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 13:24 AEDT
Investigating - We are aware that some EH HR reports are not working as intended. We are currently investigating this issue.
Dec 9, 09:37 AEDT
Dec 9, 2024
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

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