Users are encountering an error message when submitting timesheets on the Employment Hero Work App

Incident Report for EmploymentHero

Resolved

The issue affecting submitting timesheets on the EH work app has been resolved. If you are still experiencing problems, please contact our support team
Posted Oct 15, 2026 - 10:06 AEDT

Identified

We have identified the cause of the issue affecting Timesheets on the EH Work app. Our team is working on a fix and we will update this page as we make progress.
Posted Oct 15, 2026 - 09:51 AEDT

Investigating

We are aware of an issue affecting users submitting timesheets on the Employment Hero work app and are currently investigating. We will provide an update as soon as we have more information.
Posted Oct 15, 2026 - 09:11 AEDT
This incident affected: HR Software, Payroll Software - New Zealand (Time & Attendance), and Payroll Software - Australia (Time & Attendance).