Our engineers have resolved this issue and all new 2FA code requests are processing as expected.
We apologise for the inconvenience.
Posted Oct 15, 2025 - 18:47 AEDT
Update
Our engineers are continuing to investigate this issue as a priority.
Posted Oct 15, 2025 - 18:14 AEDT
Investigating
We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our HR platform, due to an issue with a downstream provider.