HR - Platform slowness / intermittent error 500s

Incident Report for EmploymentHero

Resolved

After monitoring, this issue has been confirmed as resolved. Thank you
Posted Jun 02, 2026 - 09:58 AEST

Monitoring

Our engineers have mitigated the issue and are currently monitoring.
Posted Jun 01, 2026 - 15:43 AEST

Identified

Our engineers are continuing with their mitigation work.

We apologise for the continued disruption.
Posted Jun 01, 2026 - 15:19 AEST

Update

Our engineers have identified the cause and are currently working on mitigation.

Thank you.
Posted Jun 01, 2026 - 14:49 AEST

Investigating

Our engineers are currently investigating the cause of the degraded platform performance.

Thank you for your patience.
Posted Jun 01, 2026 - 14:22 AEST
This incident affected: HR Software.
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