Intermittent issues with Payroll Services

Incident Report for EmploymentHero

Resolved

This incident has been resolved.

Posted Jun 14, 2025 - 01:27 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 13, 2025 - 18:33 AEST

This incident affected: Payroll Software - Malaysia (Finalise Pay Run), Payroll Software - Singapore (Finalise Pay Run), Payroll Software - United Kingdom (Finalise Pay Run), Payroll Software - New Zealand (Finalise Pay Run), and Payroll Software - Australia (Finalise Pay Run).